The transformation begins the moment you say “yes”.
Did you read that and say, “uh huh. Yep! But HOW, Lacey?”
Welcome. You’re in the right place.
At the root of culture, you will find people. In order to create culture, people must communicate. With communication and people, you will find conflict. As a conflict practitioner, I believe it is an opportunity FOR growth, and an essential part of creating a dynamic and inclusive workplace culture is having a solid conflict management system in place.
Conflict Resolution Education & Wellness Design, or CREW Design, is a 4-step process that aligns with a workplace’s strategic culture change plan.
Evaluation-gather data; analyze current conflict landscape, formulate a plan
Shifting-implement, cultivate safe supports during transition
Deepening- learn, grow, and develop together
Sustainability- commit to re-assess; maintain synergy in processes
Your company/organization will work with me to create thoroughly thought out and carefully constructed systems, processes, and safe spaces for conflict to land and be held within your workplace. This looks different depending on your needs, but can include:
D&I policy reviews
Shared language and agreements around the office
Office dialogue circles to build community
Mediation conflict coaching, interpersonal group training
Emergency intervention plan
Utilizing powerful conflict resolution skills, participants will practice active listening, empathy and understanding, honoring our differences, and using interests, needs, and values as driving forces for resolution. An individual or team will use hands-on activities and skill-building scenarios to bring all the pieces together, leaving with tools and strategies to support change in the conflict dynamics. This can be a stand-alone service or a series, depending if it’s coaching, mediation or interpersonal group training.